Anbefalte bøker om Balansert målstyring
The Balanced Scorecard
| Forfattere: | Robert S. Kaplan, David P. Norton |
| ISBN: | 0875846513 |
| Utgiver: | Harvard Business School Press |
| Utgitt: | 1996 |
Omtale: (fra bokdatabase)
This text shows how managers can use the balanced scorecard technique to mobilize their employees and fulfil the company's mission. The authors demonstrate how senior executives in industries such as banking, oil and retailing are using the technique to evaluate current performance and target future performance based on financial and non-financial criteria such as customer satisfaction, internal processes and employee learning, and growth. This text shows how managers can use the balanced scorecard technique to mobilize their employees and fulfil the company's mission. The authors demonstrate how senior executives in industries such as banking, oil and retailing are using the technique to evaluate current performance.
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The Strategy-focused organization
| Forfattere: | Robert S. Kaplan, David P. Norton |
| ISBN: | 1578512506 |
| Utgiver: | Harvard Business School Press |
| Utgitt: | 2000 |
Omtale: (fra bokdatabase)
The "Balanced Scorecard" is a movement that is now used in more than 200 organizations. The authors describe how certain organizations have developed a set of operating procedures and philosophies to meet the demands of a changing business environment. This work offers a new approach to management that provides a vehicle to translate an organization's strategy into a language that can be understood and acted upon. Managers are shown how to shape their organizations to meet the challenges and reap the rewards. The balanced scorecard is a movement that is now used in more than 200 organizations. This work offers a new approach to management that provides a vehicle to translate an organization's strategy into a language that can be understood and acted upon.
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Strategy Maps
| Forfattere: | Robert S. Kaplan, David P. Norton |
| ISBN: | 1591391342 |
| Utgiver: | Harvard Business School Press |
| Utgitt: | 2004 |
Omtale: (fra bokdatabase)
The creators of the revolutionary Balanced Scorecard tool and authors of the international bestsellers The Balanced Scorecard (1996) and The Strategy-Focused Organization (2000) now take readers to the next level of precision in strategy implementation. Strategy Maps introduces a new tool that has evolved from Robert Kaplan and David Norton's ongoing research with hundreds of Balanced Scorecard adopters across the globe, and its premise is simple: if you can visually map your strategy, the people within your organization will better understand it and therefore be better able to execute it effectively. Since most companies fail miserably at strategy implementation, this tool will help them pinpoint why - and more specifically, where - their strategies are not working, and what they must do to fix them. Focusing on four key internal processes - operations, customer relationships, innovation, and regulatory and social processes - Kaplan and Norton show executives how to use strategy maps to visually link those processes to desired outcomes, identify which processes create the most value for the organization, and allocate resources and investments in human, informational, and organizational capital to the areas that will deliver the greatest bottom-line impact.
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